|
How does Rentaskip work? |
Rentaskip searches our database of skip companies and finds the lowest rate for
your particular requirements. You then book and pay online and Rentaskip will
coordinate your service with the skip company.
|
|
Will I get a good price? |
Rentaskip is the most competitive marketplace for
skip companies. If they are to win your business, they need to compete with
other skip companies to give you the best rate. |
|
What if I need to change the booking details, or cancel my booking? |
You are free to log into your booking
at any time, and so long as it is before the service commences you can change
or cancel your booking. No cancelation charges apply prior to the date of skip
delivery and your card will be refunded in this case. |
| I don't like to pay on the
Internet, can I call Rentaskip? |
Yes our office is happy to help callers
and can process your booking over the telephone. |
| Your list of
serviced areas doesn't include where I live. Can I still book with Rentaskip? |
Customer relationships are the number
one priority at Rentaskip, and in such cases you should call our office and we
will do everything possible to provide the service you require at a great
price! |
| Can I pay by
cheque? |
No, unfortunately we are only able to
accept credit card payments at this time. |
| How do I book a
skip? |
1. Choose your state
2. Choose your region
3. Choose your postcode
4. Choose your required skip type
5. Choose your delivery date
6. Choose your collection date
7. Choose your waste type
8. Choose skip placement
9. Hit ‘Next’
10. Your quote will be displayed along with all relevant info
11. Hit ‘Book It’ button
12. Read the terms and conditions along with all instructions
13. Enter your contact details. Delivery address and any special delivery
instructions
14. Pay with your credit card through out secure encrypted gateway
That’s it and your done, your skip will now be delivered and then collected
without any further interaction from yourself.
|
| How much notice is
required for booking? |
Our system is set-up so that skips are available for the next day, you cannot
book skips for the same day. However, if you call our office this may be able
to be arranged.
|
| Where and when can
I have the skip delivered? |
We deliver skips to an increasing area, however to find out if we deliver to
your area, use the quote tool on our home page. Simply choose your state,
region (see map for detail) and then look in the postcode drop down box for
your postcode. If your postcode is not present, it means that we do not deliver
skips to your area at that time. However, check back next time you are after a
skip, as we are adding new areas all the time.
We deliver skips from Monday to Saturday.
|
| What size skips do
you have? |
We supply a range of skips sizes and types, from 2 cubic
metres to 30 cubic metres. By going through the process of getting a quote for
your postcode, you will be shown the skip types we have available in your
areas. For more information on skip types please click the menu item above.
|
| What is a cubic
metre? |
A cubic metre is 1m high x 1m wide x 1m
deep. Just think about a cube of these dimensions and how much waste you could
fit in that. A standard box trailer filled level with the top is approximately
one cubic metre. |
| How do I pay for
the skip?
|
We only accept payments by credit card,
which is done through our secure site when booking your skip. Your booking can
also be made and paid for over the phone if necessary. If there are any
disposal charges, these will be charged to your credit card once the waste is
tipped and weighed. |
| What is the
maximum weight I can put in the skip? |
This can vary by skip type, however a
rule of thumb is that a 1 tonne per cubic metre up until a 3m3 skip. All skips
larger than this can only be half filled with heavy material such as bricks and
soil. If you intend to fill a skip with heavy material (soil, bricks, tiles
etc) please specify this in the special instructions or call our office for
advice. More information on skip types can be found here |
| To what level can I
fill the skip? |
Skips can only be filled to the top, with no material
protruding further than the top rail. This is very important, as it is illegal
to transport overloaded skips, and your skip cannot be collected if overfull.
|
| What Can I put in
my skip? |
See waste
types |
| What can’t I put in
my skip? |
See waste
types |
| Can
I mix the load? |
This is dependant upon the waste type you choose when you get a quote from our
site.
General waste can have most other wastes mixed except for heavy
material such as bricks and soil. Very small amounts of bricks and soil may be
acceptable, if you need assistance on picking the correct waste classification,
please call our office.
No other wastes can be mixed with Green Waste.
No other wastes can be mixed with Bricks and Concrete.
Heavy Waste can have most other wastes mixed with it.
Please see our waste types page for more
detail
|
| What happens if I
overload the skip? |
If possible the driver will remove the waste that is causing the skip to be
overloaded, and leave it in a pile next to the skip, and then remove the skip.
However, if for some reason (such as safety) the driver cannot remove the
overloaded material, you will be contacted and have the opportunity to order
another skip at the same rate (However, a smaller skip can be ordered if
needed), and then place the overloaded material into the new skip. We will then
arrange to collect both skips when appropriate.
|
| How long can I
keep a skip? |
Skip companies generally hire skips out for a period of one week, as this is
generally enough time to fill a skip. However, you can have a skip for as
little as one full day if required, just specify the date range you require
when obtaining your quote.
However, some companies do have extended hire periods. Just use our quote tool
on the home page, and if we have suppliers that offer extended periods, they
will show up when you choose a larger date range. However, if no suppliers are
returned for you date range, try making your date range a shorter period.
|
| Can I get it
collected earlier? |
Yes, call our office to arrange an
earlier collection, we will do all we can to accommodate your desired
collection date. |
| If I want the skip
longer, is there an additional charge? |
This will depend on how much longer you
require the skip, and if it is needed for another job. If you require the skip
for an extended period please call our office. |
| Can we put the skip
on the footpath? |
Many municipal and shire councils impose a fee on the householder for placement
of a skip outside their property on public land.
You should consider this when deciding where to place the skip and also when
selecting the placement option on the quotation page of rentaskip. If you
select the option to place the skip on public land, in many cases this fee will
be added to the skip service charge so you will not have to do this seperately
yourself.
It is advised that you inquire with your local council if you need to place the
skip on public land in order to know if council fee applies.
|
| What happens to my
waste once my skip has been collected? |
All waste is transported to a licensed
waste facility for disposal or recycling/reuse. Rentaskip.com.au only works
with reputable suppliers who are focused on waste minimisation. |
| Can I specify a
delivery or collection time for my skip? |
No unfortunately due to the scheduling
requirements of skip companies we are not able to guarantee specific delivery
or collection times. Normally deliveries are made in the morning and
collections in the afternoon, but this is not always the case. If you know that
you need to use a skip on a day, it is best that you book the delivery to be
made on the previous working day. |
| Where can I put my
skip? |
You can request where the bin should be
placed, however the final placement is at the drivers discretion. This is due
to safety considerations. |